DOOOMSDAY

SHIPPING AND RETURNS

First expected delivery date of the ice scraper is September 1st 2024. 

After September 2024:

Pick up at the post office and convenience store

• Normal delivery time: 2-4 working days (Norway).
• Receive an SMS when the order has arrived.
• The shipment can be tracked at Postnord.

Remember the pick-up notice and valid identification.

Didn't pick up your order?

If your order is not picked up at a post office, convenience store or parcel machine after 14 days, it will be returned to our warehouse. Contact Dooomsday (Tec 1 AS) customer service to arrange a new order dispatch.

Returns

Return at the post office or mail in store

If you wish to return an item, please Dooomsday (Tec 1 AS) customer service at post@dooomsday.com, and a return label will be sent to you. It costs NOK 89 to return an item. Deliver the package to your post office or to Post in store.

If the return is due to a complaint, it is a free return, and we will send you a new item free of charge (provided the item is in stock).

Returned goods with defects

All returns are checked for defects. If an item is damaged, used beyond normal testing, labels have been removed or returned 14 days after it was first received, the return will not be approved. In this case, your order will be returned.

Refund

Normal processing time from when we receive your return is 1 - 2 days. Refunds will be made after the item has been received by us and checked for defects. Refunds are made to the same card and card number from which the payment was made. It will take between 2 - 4 business days for the refund to be credited to your card.

Read more about the right of withdrawal on the Consumer Council's website here .

Shipping and delivery international

Normal delivery time: 1-3 weeks.

• Receive an SMS when the order has arrived.
• The shipment can be tracked with DHL.
• Please note that all orders are shipped from our warehouse in Norway. If you place your order from another country, import duties/customs fees may apply. Please note that these are not included in the price shown at checkout.

Returns

Return at the post office or mail in store

If you want to return an item, you must fill in the return form that comes with your order. Send an inquiry to Dooomsday customer service and you will be sent a return label. It costs NOK 255 to return an item. Deliver the package to your local DHL.

If the return is due to a complaint, it is a free return, and we will send you a new item free of charge (provided the item is in stock).

Returned goods with defects

All returns are checked for defects. If an item is damaged, used beyond normal testing, labels have been removed or returned 14 days after it was first received, the return will not be approved. In this case, your order will be returned.

Refund

Normal processing time from when we receive your return is 1 - 2 days. Refunds will be made after the item has been received by us and checked for defects. Refunds are made to the same card and card number from which the payment was made. It will take between 2 - 4 working days before the refund is on the card. If you have paid with a Klarna invoice, we will update your invoice immediately.

Read more about the right of withdrawal on the Consumer Council's website here .