This purchase is governed by the below standard sales conditions for consumer purchases of goods on dooomsday.com. Consumer purchases over the internet are mainly regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Cancellation Act and the E-commerce Act, and these laws give the consumer inalienable rights. The terms of the contract are not to be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the trade.
The agreement between buyer and seller consists of the information the seller provides about the purchase in the ordering solution in the online store (including, among other things, information about the nature, quantity, quality, other properties, price and delivery conditions of the goods), any direct correspondence between the parties (for example e-mail) as well as these conditions of sale.
In the event of a conflict between the information the seller has provided about the purchase in the order solution in the online store, direct correspondence between the parties and the conditions in the sales conditions, direct correspondence between the parties and the information provided in the order solution takes precedence over the sales conditions, as long as it does not conflict with binding legislation.
The parties:
Seller
Company name: Tec 1 AS
Org. No: 933 120 317
Email: post@dooomsday.com
Buyer is the person who makes the order.
The prices, which are stated in NOK in the online store, include VAT.
Information on the total costs to be paid by the buyer, including all taxes (VAT) and delivery costs (shipping, postage, invoice fee, packaging, etc.) and specification of the individual elements of the total price, is provided in the ordering solution before the order is placed. Please note that all orders are shipped from our warehouse in Norway. If you place your order from another country, import duties/customs fees may apply. Please note that these are not included in the price shown at checkout.
Tec 1 AS reserves itself for any errors that may occur due to technical errors.
The agreement is binding for both parties when the buyer's order has been received by the seller.
A party is nevertheless not bound by the agreement if there has been a writing or typing error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
When the seller has received the buyer's order, the seller must confirm the order without undue delay by sending an order confirmation to the buyer.
It is recommended that the buyer checks that the order confirmation agrees with the order with regard to quantity, product type, price, etc. If there is no correspondence between the order and the order confirmation, the buyer should contact the seller as soon as possible.
The seller can demand payment for the item from the time it is sent from the seller to the buyer. Purchases on dooomsday.com can be made with a payment card.
When paying, the seller can reserve the purchase amount on the card at the time of the order for up to 4 days from the order. When paying by credit card, the Act on credit purchases etc. will apply.
Delivery of the goods from the seller to the buyer takes place in the manner, at the place and at the time indicated in the order solution in the online store.
We endeavor to send the goods the next day (working days), and delivery takes place within 1-5 working days after ordering. The goods are delivered to your nearest post office/post in store. Small packages are delivered in the mailbox.
However, fast delivery requires Postnord to meet their promised delivery time. Tec 1 AS cannot be held responsible for delays at the post office. In cases of major delivery delays (several days) or non-delivery, Tec 1 AS will of course send a new delivery at no extra cost. If we receive the package in return due to incorrectly stated address, we charge kr. 119,- NOK in shipping and administration fees to resend the package. This applies regardless of the size of the order.
If the buyer does not pick up their order at the post office or a post delivery point within the collection deadline, Tec 1 AS receives the package in return.
Orders containing pre-ordered items are shipped together when the pre-ordered item(s) arrive in stock.
The risk for the goods passes to the buyer when the goods have been taken over by the buyer in accordance with the agreement. If the delivery time has arrived and the buyer fails to take over an item that has been placed at his or her disposal according to the agreement, the buyer still bears the risk of loss or damage due to the characteristics of the item itself.
The buyer can cancel the purchase of the item according to the provisions of the Right of Cancellation Act. Right of withdrawal means that the buyer can return the item to the seller without reason even if there is no defect in it and even if it has not been delivered (?).
The buyer must notify the seller in writing of the use of the right of withdrawal within 14 days after the goods, the prescribed information on the right of withdrawal and the right of withdrawal form have been received. The message must contain information on how the buyer will return the item to the seller.
When using the right of withdrawal, the goods must be returned to Tec 1 AS within a reasonable time. Tec 1 AS is obliged to refund the entire purchase price to the buyer within 14 days from the day the seller receives the item or pick-up slip or the item is made available to the buyer. When using the right of withdrawal, the buyer must pay for the return (non-refundable) of the item to Tec 1 AS. If the buyer wishes to exchange for another item, this will be sent free of charge to the buyer.
The buyer can examine the product before he or she regrets the purchase. The item must still be able to be returned to the seller in the same condition and quantity as it was in when the buyer received it. The buyer must send the item back to the seller in the original packaging.
What should be returned, and where?
When using the right of withdrawal, the buyer must send the goods back to the sender's address in the original packaging together with a copy of the order confirmation. Well wrapped, the package, the order confirmation is sent to:
Tec 1 AS, Tandevegen 100, 2390 Moelv
When the buyer receives the item, it is recommended that he or she examines to a reasonable extent whether it is in accordance with the order, whether it has been damaged during transport or whether it otherwise has defects.
If the item does not match the order or has defects, the buyer must notify the seller in the event of a complaint, cf. clause 11 of the contract.
If there is a defect in the goods, the buyer must, within a reasonable time after he or she discovered it, notify the seller that he or she wants to claim the defect. There is a 2-year complaint deadline as standard from the Norwegian Consumer Protection Authority .
If there is a defect in your delivery, we ask the buyer to immediately contact post@dooomsday.com. We will ask you to take care of the packaging and help us by taking a picture of the received package and sending an e-mail to Tec 1 AS with the picture and order number. This simplifies the expedition considerably. Depending on the specific situation, you will receive further instructions.
If the complaint is justified, Tec 1 AS sends a return label for shipment, or we refund the buyer's shipping costs by sending the item back. Otherwise, the customer must pay the costs of transport themselves, including our shipping costs for returning the item after examination.
Remember that the item must always be sent in proper packaging and receive a receipt for shipping. The buyer is responsible for the package/goods until Tec 1 AS receives them. Therefore, take care of the postal receipt including information on shipping costs and any tracking number.
If the seller does not deliver the item or delivers it late in accordance with the agreement between the parties, and this is not due to the buyer or conditions on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, withhold the purchase price, demand fulfillment, terminate the agreement and demand compensation from the seller.
Fulfillment: if the seller does not deliver the goods at the time of delivery, the buyer can maintain the purchase and set a reasonable additional deadline for fulfillment from the seller. However, the buyer cannot demand fulfillment if there is an obstacle that the seller cannot overcome or if fulfillment will cause such a great inconvenience or cost to the seller that it is significantly out of proportion to the buyer's interest in the seller fulfilling. If the difficulties disappear within a reasonable time, the consumer can demand fulfillment.
Termination: the buyer can terminate the agreement with the seller if the delay is significant or if the seller does not deliver the goods within the additional deadline for fulfillment that the buyer has set. The buyer cannot nevertheless cancel the agreement while the additional deadline is running, unless the seller has said that he or she will not fulfill within the deadline.
Compensation: the buyer can also claim compensation for losses he or she suffers as a result of the delay on the part of the seller, cf. Section 24 of the Consumer Purchase Act.
The buyer must report claims to the seller in the event of a complaint, cf. clause 11 of this contract.
If the item has a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules of the Consumer Purchase Act, chapter 6, withhold the purchase price, choose between rectification and redelivery, demand a price reduction, demand the contract terminated and demand compensation from the seller.
Correction or redelivering: if the item has a defect, the buyer can demand that the seller correct the defect or redeliver the corresponding item. The seller can object to the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs.
The seller must carry out the correction or redelivery within a reasonable time. Correction or redelivery must be carried out at no cost to the buyer, without the risk that the buyer will not be able to cover his expenses and without significant inconvenience to the buyer. The seller cannot make more than two attempts at correction or redelivery for the same defect, unless there are special reasons that make further attempts reasonable.
Even if the buyer neither requires correction nor redelivery, the seller can offer correction or redelivery if this takes place without delay. If the seller arranges for such rectification or redelivery, the buyer cannot demand a price reduction or cancellation.
Price discount: if the defect is not corrected or re-delivered, the buyer can demand a proportionate price discount.
Cancellation: instead of a price reduction, the buyer can cancel the agreement, except when the defect is immaterial.
Compensation: the buyer can also claim compensation for financial loss he or she suffers as a result of the product having a defect cf. Section 33 of the Consumer Purchase Act.
The buyer must report claims to the seller in the event of a complaint, cf. clause 11 of this contract. The rules on complaints apply in addition to, and independently of, the rules on the right of withdrawal and any guarantees given by the seller.
If the buyer does not pay or fulfill the other obligations under the agreement, and this is not due to the seller or circumstances on the seller's side, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand the agreement be canceled and compensation from the buyer. The seller may also, depending on the circumstances, be able to demand interest in the event of late payment, debt collection fees and fees for non-prepaid uncollected goods.
Fulfillment: if the buyer does not pay, the seller can maintain the purchase and demand that the buyer pays the purchase price (fulfillment). If the goods have not been delivered, the seller loses his right if he waits an unreasonably long time to make the claim.
Termination: in the event of significant payment default or other significant default by the buyer, the seller can terminate the agreement. The seller cannot withdraw after the purchase price has been paid.
The seller can also cancel the purchase if the buyer does not pay within a reasonable additional deadline for fulfillment that the seller has set. However, the seller cannot withdraw while the additional period is running, unless the buyer has said that he or she does not want to pay.
Compensation: the seller can claim compensation from the buyer for financial loss he or she suffers as a result of the buyer's breach of contract, cf. Section 46 of the Consumer Purchase Act.
Interest in case of late payment/collection fee: if the buyer does not pay the purchase price in accordance with the agreement, the seller can demand interest on the purchase price in accordance with the Act on interest in case of late payment. In the event of non-payment, the claim may, after prior notice, be sent to debt collection, and the buyer may then be held liable for fees in accordance with the law on debt collection activities and other collection of overdue monetary claims.
Fee for uncollected, non-prepaid goods: if the buyer fails to collect unpaid goods, the seller can charge the buyer a fee of NOK 100 + return shipping. The fee shall at most cover the seller's actual outlay for delivering the goods to the buyer. Such a fee cannot be charged to buyers under the age of 18.
A warranty given by the seller or the manufacturer gives the buyer rights in addition to the rights the buyer already has under non-derogable legislation. A guarantee thus implies no restrictions on the buyer's right to complaint and claims in the event of delay or defects according to clauses 12 and 13.
In order for the customer to enter into an agreement with Tec 1 AS, the seller needs the following information:
unless the buyer agrees otherwise, the seller can only obtain and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The personal details of buyers under the age of 15 cannot be obtained unless the seller has consent from parents or guardians. The buyer's personal data must only be disclosed to others if it is necessary for the seller to complete the agreement with the buyer, or in statutory cases.
The seller can only obtain the buyer's social security number if there is a material need for secure identification and such collection is necessary.
If the seller wants to use the buyer's personal data for other purposes, for example to send the buyer advertising or information beyond what is necessary to complete the agreement, the seller must obtain the buyer's consent at the conclusion of the agreement. The seller must provide the buyer with information about what the personal data will be used for and about who will use the personal data. The buyer's consent must be voluntary and given by an active action, for example by ticking the box.
The buyer must be able to easily contact the seller, for example by phone or e-mail, if he or she has questions about the seller's use of personal data or if he or she wants the seller to delete or change the personal data.
Tec 1 AS uses cookies with the aim of optimizing the online store and its functionality, and thus making the visit as easy as possible for the buyer. The buyer can delete cookies from his computer at any time.
The purchase of goods at Tec 1 AS is subject to Norwegian law. Any dispute is settled in ordinary Norwegian courts. The parties shall attempt to resolve any disputes amicably. The buyer can contact the Consumer Council to get assistance in any dispute with the seller. If an amicable solution is not reached after mediation in the consumer council, the parties can request in writing that the consumer council refer the dispute to the consumer dispute committee. Decisions of the consumer dispute committee are legally binding four weeks after notification. Before the decision is legally binding, the parties can, by submitting a summons to the consumer dispute committee, bring the decision before the district court.